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MARGARITA MONTANÉ, S.L. (hereinafter, MONTANÉ) aims to respect the privacy of its users and protect the personal data that they may provide to MONTANÉ.

In compliance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD) and the General Data Protection Regulation of the European Union (hereinafter, GDPR), this data collection work will be governed by the terms described below:

Information about the controller, the collection, purpose, legitimation and storage time of personal data

In this privacy policy you will find all the information about the processing of personal data that MONTANÉ carries out on the user's data. As a sign of commitment to the data protection regulations, MONTANÉ makes available to the user, on a permanent basis, the information related to our privacy policy on this website. 

MARGARITA MONTANÉ, S.L. (hereinafter, MONTANÉ)
TIN: B-64,508,757
Paratge Can Viader, S/N, El Roqué
Gualba (08474 - Barcelona)
www.montaneshoes.es, www.montaneshoes.com and www.montaneespadrilles.com

Depending on the use that the user makes of this website, MONTANÉ will need to process personal data, which, in general, will be the following:

  • Identifying data (e.g. name, surname, language, contact details, etc.).
  • Economic and transactional information (for example, payment or card details, information about your purchases, orders, returns, etc.)
  • Connection, location and navigation data (if you interact with us from your mobile, for example).
  • Commercial information (for example, if the user subscribes to our newsletter). 
MONTANÉ recalls that any of the personal data requested to give access to any of the functionalities or services of this website will be mandatory, since they are essential to provide the service, give access to the functionality in question, or manage the reason for your contact and process it at the level administrative.

Depending on how the user interacts on this website, personal data will be processed for the following purposes:
PURPOSE
INFO
MANAGE THE REGISTRATION ON THE WEBSITE
In the event that the user decides to register, the data will be processed for the unequivocal identification on the platform and give access to the different functionalities, private area, contracted products and services, invoices, promotions and manage the contact and billing data. The user can cancel the account by contacting MONTANÉ via the email address info@montaneshoes.com
DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACTUAL RELATIONSHIP BETWEEN USER AND MONTANÉ
This purpose includes the processing of data to:
  • Contact in relation to the management, execution, development, extinction, withdrawal or returns of the services or products contracted.
  • Manage payment for contracted services and/or products.
  • Activate the necessary mechanisms to prevent potential fraud during the process of purchasing the product or service.
  • Manage the necessary procedures for billing purposes, as well as make available to the user the tickets and invoices for the services and/or products contracted.
CUSTOMER SERVICE
Treat personal data strictly necessary to manage or resolve the query, request or request made by the user.
MARKETING
Personal data will be processed for:
  • Manage the sending of commercial communications, promotions or Newsletter of all those users who have subscribed.
  • Manage online audiovisual content for advertising and commercial purposes, including the image of the user or an authorized third party.
QUALITY SURVEYS
Sending quality surveys on the products or services provided.
The user will be responsible, in any case, for the veracity of the data provided. Otherwise, MONTANÉ may exclude the user from the services in which he has provided false data, without prejudice to any other actions that may be legally appropriate.

The legal basis that allows the processing of personal data provided by the user will be governed by the following table:
PURPOSE
LEGAL BASIS
MANAGE THE REGISTRATION ON THE WEBSITE
The legal basis for the processing of personal data for the registration of the user on this website is the execution of the terms and conditions governing the use of this platform. In order for the user to register on this website it is necessary to process personal data. Otherwise, this service cannot be provided.

In the event that the data provided by the user is contact data of individual entrepreneurs and liberal professionals, the legal basis of the processing is the execution of the terms and conditions that regulate the use of this platform and, alternatively, the legitimate interest, as stipulated in article 19 of the Law Organic 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, in relation to Article 6.1 (f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACTUAL RELATIONSHIP BETWEEN USER AND MONTANÉ

The processing of personal data is necessary for the execution of the contract governing the provision of services or products of MONTANÉ.

In the event that the data provided by the user is contact data of individual entrepreneurs and liberal professionals, the legal basis of the processing is the execution of the terms and conditions that regulate the use of this platform and, alternatively, the legitimate interest, as stipulated in article 19 of the Law Organic 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, in relation to Article 6.1 (f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

MONTANÉ has a legitimate interest in carrying out as many checks as it deems appropriate to detect and prevent possible fraud during the execution of the contract. This processing is necessary to monitor payment for a service or product in order to protect against fraud attempts.

CUSTOMER SERVICE
When the user contacts through any form enabled through this website or through any other means of contact advertised on this website, the legal basis of the processing is the consent of the user.

In turn, MONTANÉ has a legitimate interest to respond to requests, queries or doubts raised by the user, either through this website or through any existing means of contact with the company, including the social networks in which MONTANÉ is present.

If the user's contact with MONTANÉ is made pursuant to the exercise of the rights protected by any legal provision, including complaints or queries related to the services or products of MONTANÉ, the legal basis governing such processing is compliance with legal obligations.

In case the data provided by the user is contact data of individual entrepreneurs and liberal professionals, the legal basis of the processing is the legitimate interest, as stipulated in article 19 of Organic Law 3/2018, of 5 December, on Protection of Personal Data and guarantee of digital rights, in in relation to Article 6.1 (f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
MARKETING
The legal basis for the processing of personal data for the purposes described in the marketing purpose is the consent of the user.

In the event that there is a prior contractual relationship with the user, provided that MONTANÉ had lawfully obtained the contact details of the recipient and used them to send commercial communications concerning products or services of its own company that are similar to those initially the subject of contracting with the client, the legal basis of the processing will be based on the legitimate interest, with special reference to what is stated in the second paragraph of Article 21 of Law 34/2002, of 11 July, on services of the information society and electronic commerce.

In case the data provided by the user is contact data of individual entrepreneurs and liberal professionals, the legal basis of the processing is the legitimate interest, as stipulated in article 19 of Organic Law 3/2018, of 5 December, on Protection of Personal Data and guarantee of digital rights, in in relation to Article 6.1 (f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
QUALITY SURVEYS
MONTANÉ has a legitimate interest in carrying out quality surveys to users, in order to analyze the user's satisfaction with this website, the quality of customer service or about the products and/or services contracted.
The period of retention of personal data will depend on the purposes for which they have been collected:
PURPOSE
STORAGE TERM
MANAGE THE REGISTRATION ON THE WEBSITE
The personal data processed will be kept as long as the user maintains his status as a registered user, that is, until the user notifies us to unsubscribe.
DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACTUAL RELATIONSHIP BETWEEN USER AND MONTANÉ
The personal data processed for this purpose will be kept for the time necessary to manage the contractual relationship, including possible returns, complaints or claims associated with the purchase of the product and/or service.

In the event that the user decides to save payment data for future purchases, personal data will be kept until the moment when the user decides to delete them.
CUSTOMER SERVICE
The personal data processed for this purpose will be kept as long as is necessary to respond to the query, request or request made by the user.
MARKETING
The personal data processed for this purpose will be kept until the user decides to withdraw consent.

In the case of Newsletters, the user can unsubscribe from the service at any time by clicking on the link at the end of the update message he receives in his email.
QUALITY SURVEYS
The personal data processed for this purpose will be kept as long as necessary to carry out the necessary actions to improve our service, that of our products or the usability of this website, depending on the reason for the survey, or until MONTANÉ anonymizes the data collected.
The user is informed that MONTANÉ will process personal data during the time when civil, commercial, administrative, criminal or fiscal liabilities may arise, in compliance with the regulations in force at all times. Once these deadlines have passed, personal data will be deleted.

MONTANÉ informs that in order to fulfill the purposes described above it is necessary to transfer the personal data provided by the user to companies linked to MONTANÉ, as well as to companies that support us in the services we offer, such as:

  • Financial institutions
  • Fraud detection and prevention entities
  • Technology Service Providers
  • Customer Service Providers
  • Service providers related to the administration of MONTANÉ
  • Suppliers and partners of services related to marketing and advertising
  • Public Administrations when required by current regulations. 
It is reported that MONTANÉ contracts the management of some of the functions necessary for the provision of the service with processors located outside the EU and that, in any case, they ensure an adequate level of protection of personal data. For more information, you can send a written communication to the e-mail address info@montaneshoes.com.

User Rights

Users who have provided personal data for MONTANÉ to process them have the following rights:

  • RIGHT OF ACCESS: The user has the right to obtain from MONTANÉ confirmation of whether personal data concerning him or her is being processed or not, as well as to access the personal data that MONTANÉ has.
  • RIGHT TO RECTIFICATION: The user has the right to request that MONTANÉ rectify the inaccurate data concerning him. You will also have the right to have incomplete personal data completed, including by means of an additional declaration.
  • RIGHT TO BE FORGOTTEN: The user will have the right to have MONTANÉ delete personal data concerning him, always taking into account the requirements established in current legislation.
  • RIGHT OF LIMITATION: The user will have the right to ask MONTANÉ to limit the processing of personal data, always taking into account the requirements established in current legislation.
  • RIGHT OF OPPOSITION: The user has the right to object to MONTANÉ processing personal data concerning him when they are processed based on the public or legitimate interest. In this case, MONTANÉ will cease to process the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
  • RIGHT TO MAKE A CLAIM: The user has the right to file a complaint with the Spanish Data Protection Agency if he/she considers that the rights previously set out in this privacy policy are violated or if he/she considers that the processing of personal data concerning him/her infringes the Regulation ( EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.
The user may exercise the rights described above by sending a written communication to the address: Paratge Can Viader, S/N, El Roqué, in the town of Gualba (C.P. 08474 - Barcelona); or via email info@montaneshoes.com including in both cases a photocopy of your ID or other similar identification document and subject “DATA PROTECTION — MONTANÉ”.

Social Networks

MONTANÉ is present on the main social networks: Instagram, Facebook, Twitter, Pinterest. For this reason he assumes the role of Responsible for the Processing of the data poured into his profiles derived from friends, likes, followers or followers, comments, pins, etc.

The user expressly agrees to be subject to the conditions and terms that, in terms of privacy, have the different social networks or platforms where MONTANÉ is present, allowing him to use the means that the same networks allow him to inform users about the different activities and services that performs.

Social Media Campaigns: Assignment of image rights and intellectual and industrial property

MONTANÉ carries out different activities through the social networks in which it is present. Therefore, on occasion, the user is asked to upload images, videos and/or sounds (hereinafter, audiovisual content) on their social networks and to be tagged with the hashtag #MONTANESHOES or any other hashtag promoted by MONTANÉ.

Theuser is informed that MONTANÉ will use the audiovisual content tagged with the hashtag #MONTANESHOES or with any other hashtag promoted by MONTANÉ for commercial and advertising purposes, including its publication through the social networks on which it is present and/or through its website.

The present transfer of image rights and/or intellectual and/or industrial property rights is made free of charge. In addition, this authorization is carried out without any geographical limitation or time limit, except for the subsequent withdrawal of the data subject's consent. In the same way, the exploitation rights of audiovisual content are assigned to MONTANÉ, in order to carry out the purpose described in this clause. The user will show his authorization to the present assignment of rights by adding the appropriate MONTANÉ hashtag to the audiovisual content.

The user is informed that the legal basis for the processing of their personal data is consent and that they can withdraw it at any time, sending a communication to MONTANÉ through the means enabled in the “Rights of users” clause contained in this document.

If you do not want to give consent to the use of audiovisual content for the purposes and conditions described above, it is recommended that you do not use the hashtag #MONTANESHOES or any other hashtag promoted by MONTANÉ.

Minors

Children under 13 years of age may not use the services available on this website without the prior permission of their parents, guardians or legal representatives, who will be solely responsible for all acts performed through this website by minors under their care, including the completion of the forms containing the personal data of such minors and the marking, where appropriate, of the boxes accompanying them.

In this sense, and to the extent that MONTANÉ does not have the capacity to control whether users are minors or not, parents, guardians or legal representatives must enable the necessary mechanisms to prevent minors from accessing this website and/or providing personal data without their supervision, and MONTANÉ does not accept any responsibility in this regard.

Security applied to personal data

In order to guarantee the security and integrity of the data provided that are of a personal nature, MONTANÉ has adopted the necessary technical and organizational measures in order to prevent the loss of data, as well as the unauthorized processing or access of third parties as stipulated by the legislation in force in the subject matter and taking into account the state of technology and the nature of the data stored.

Changes to the privacy policy

This Privacy Policy may be updated at any time based on the requirements of the website and future legislative changes regarding privacy, with MONTANÉ reserving this right exclusively.

In case of such modification, MONTANÉ will inform the user of the changes in question if they are significant for your privacy, so that the changes introduced can be reviewed, in order to assess the opposition to the processing of personal data or unsubscribe from any service or functionality. In any case, if consent is required for the processing of personal data for different purposes provided for in this privacy policy, the consent of the user will be requested in accordance with the provisions of the data protection regulations in force at any time.

Contact with:

MONTANÉ
Paratge Can Viader, S/N, El Roqué
Gualba (08474 - Barcelona)
Tlf. 93.867.00.99
info@montaneshoes.com


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